The Role of AI in UC&C

In this Industry Buzz podcast, Blair Pleasant of UCStrategies leads a discussion about how artificial intelligence (AI), bots, machine learning and natural language processing are being used in unified communications and collaboration. The Experts participating this week include Phil Edholm, Marty Parker, Dave Smith, Kevin Kieller, Evan Kirstel, Peter Bernstein, Steve Leaden, Don Van Doren, Dave Michels, Roberta J. Fox, Dr. Joseph Williams and JR Simmons.

Steve Leaden is featured at (26:48)

You can listen to the podcast here.

This podcast was originally published on BCStrategies.

#AI #Bots #ContactCenter #Mobility #MachineLearning

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