Your Unified Communications and Contact Center Strategic Plan

February 12, 2018

Steve Leaden interviewed by Laura Sikorski

Laura Sikorski and Steve Leaden, Founder and President of Leaden Associates, discuss what Unified Communications is, what drives upgrades or replacement of your technology and why technology is important to your future visions and strategic plan on Sikorski's Think Abouts.

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It’s time to get beyond the hype of cloud communications services and get under the covers on guarantees for delivery and performance.

Is Hosted UC Really the Way to Go?

February 22, 2019

Within the next three years, millennials will account for nearly 50% of the workforce. That’s a HUGE statement as to the ultimate outcome of how UC wi...

Look To The Millennials To Plan For The Best Unified Communications Experience

November 26, 2018

Making the leap from the premises to the cloud can be problematic for real-time communications. Steve Leaden examines the issue in this Enterprise Con...

Cloud Letting You Down?

March 15, 2019

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LEADEN ASSOCIATES, INC.

Independent Communications and IT Consultants

Your Unified Communications and Contact Center Strategic Plan

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