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Our White Papers and Articles


The following white papers and articles have appeared in national publications. We hope you find both the topics and content of interest to you and your organization.

Are You Still On TDM? You Could Be On Death Row
Call Centers - Multiple Contact Management Systems
Multi Protocol Networks
A Great UC Experience Requires Networking Best Practices and Strong UC Management Tools
Planning for the Best UC Experience? Follow the Millennials
New SLAs and Traffic Rules for UC
UCC: We Are At The Strategic Inflection Point
The uCaaS Cloud: It’s Definitely Getting Cloudier
The Art of VOIP Troubleshooting
Trends In Global Networking
Trends In Voice Messaging
Why UC Will Go Mainstream In 2015
SIP Trunking and E-SBCs For All Forms of UC – It’s Not Just Voice Any Longer
How To Be Really “Cool” With UC
Is it Getting Harder to Differentiate?
Leveraging End Points to Promote UC
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