LEADEN ASSOCIATES, INC.

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100 Egbertson Road, Suite 3

Campbell Hall, NY 10916

9 Cedarstone Road

Oxford, CT 06478

Insights

Leaden Associates is a recognized expert in Communications and Information Technology. A frequent and highly sought after speaker, author, and interviewee, Steve Leaden is featured in dozens of articles, podcasts, presentations, and videos, regularly lending his expertise, analysis, and up-to-the-minute knowledge of the industry, key technologies, and trends. Leveraging these insights, we help businesses evaluate and select the communications technologies that are best for them. We can help you too. Continue reading below…

In this BC Strategies podcast, BC Strategies Expert Jim Burton moderates a conversation with Steve Leaden anad other BCStrategies Experts about the Avaya ENGAGE 2019 event in Austin, Texas, in late January 2019.

January 26, 2018

Now that Avaya has exited from Chapter 11, what's next for the Avaya customer base, and what does the company offer new prospects? From my vantage point, this is an excellent moment in time to look at your current UC and contact center environments with an eye on w...

April 20, 2017

As Avaya inches toward reorganization, your job as a customer and steward to your organization is to be proactive about contingency planning.

As summarized in yesterday's No Jitter post, "Avaya Takes a Step, Not a Leap," Avaya submitted its debt restructuring plan and r...

March 23, 2017

Avaya filed for bankruptcy protection (Chapter 11) in 2017. In Steve Leaden’s opinion, this was at least a moment where the wait was finally over. Yes, Avaya still has to go through bankruptcy process and proceedings, but the financial ‘thorn’ in Avaya’s side for years...

February 1, 2017

Avaya filed for bankruptcy protection in 2017. Every CIO, CTO, and UC director at any Avaya enterprise customer must help their executive management teams manage the risk, potential outcomes, and put a contingency plan in place.

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Featured Posts

Making the leap from the premises to the cloud can be problematic for real-time communications. Steve Leaden examines the issue in this Enterprise Con...

Cloud Letting You Down?

March 15, 2019

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