Services

Needs Analysis: In order to give you the best in Telecommunications and Information Technology, we study every aspect of your business. We identify your present and future needs through interviews with your key executives and staff members. After careful analysis, we recommend the most technically efficient, cost-effective systems for your requirements and provide you with a report outlining technical recommendations, network improvements, and cost avoidance/cost reduction where possible.

System Procurement: We involve our clients as we evaluate manufacturers and distributors. During this process, we develop a Request for Proposal (RFP), which we send to competing vendors. We are partners with our customers, helping them to select the right equipment and services. And we stay involved after purchase, often facilitating as a liaison between our clients and their vendors.

System Implementation: For this phase we develop an implementation plan. It commonly involves a GANTT chart with milestone dates. It will include all facets of the network to be implemented/upgraded with managed expectations of each of the parties involved to keep the project on-track, on-time. It may include developing equipment room requirements, as well as cable and floor plan preparations. During implementation we negotiate and work congruently with vendors, architects, trade unions and contractors to insure a timely, successful installation.

Documentation and Technical Drawing Services: We provide all necessary documentation and diagrams to help you better control your systems, including narrative network design and description, equipment and network databases of various network components, and CAD/logical diagrams of various equipment components and locations.

Training: Leaden Associates is available to instruct personnel on the proper use of all equipment.

Ongoing Support Services: For post-installation support, you may contract with Leaden Associates on an hourly or fixed rate basis. These contracts are drawn up after determining your precise service needs. Areas include (but not limited to) troubleshooting, move-and-change activity, database and documentation updates, carrier and maintenance contract billing reviews, Telecommunications management.

Guest Speaking Opportunities: Leaden Associates has assembled an Advisory Team of some of the best Telecommunications experts available for special events at no cost to the client.

Technology Areas We Specialize In
What We Can Do For You
Differentiators

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Independent Telecommunications Consulting, Independent Telecommunications Consultant, Telecommunications Expert, Independent IT Consultant, VOIP Consultant, Unified Communications Cosnultant, Call Center Consultant, Disaster Recovery Consultant, Startup Consultant, IT Infrastructure Consultant, Telecommunications Consultant, TEM Consultant, Consultant, Cabling,
ACD, Call Centers, Call Accounting, Voicemail, Voice Response, LAN, Local
Area Network, WAN, Wide Area Network, Wireless, IP Telephony, Phone System Consultant, Information Systems Consultant, Business Strategy consultant, guest speaker, professional services, needs assessment, procurement, RFP, RFP consultant, implementation, New York Consultant, Connecticut Consultant, New Jersey sultant, Northeast Consultant, networks, strategic IT consulting, Independent Data consultant, test compliance, voice data audio video tele conferencing, teleconferencing, audio conferencing, IP savings, voicemail, project management, planning, cost benefit, needs assessment, needs assessment consultant, ROI, Return On Investment, telecom consultant, disaster recovery, vpn, carrier, atm, sonnet, frame relay, billing, audits, audit, independent, optimization, infrastructure, architecture, invoice processing, inventory, contract negotiation, convergence, MPLS, BGP, server, security, PBX, MIS reports, Cat5e, Cat6, remote, IT, "information technology", "project management", "consulting firms"

Disaster Recovery, VOIP, VoIP, VOIP consultant, VOIP consulting, Cabling Inbfrsatructure, CAT5e, CAT6, fiber optic, muti-mode, single mode, sniffer testing, IVR, Call Center, Call Recording, TEM, Telecom Expense Management, Wireless, Mobile, Call Accounting, Outsourcing
Telecommunications, Computer Telephony Integration (CTI), Teleconferencing, Consultants,
Long Distance, Routers, Information Technology (IP), PBX, Gateways, Voice Systems, Interactive Voice Response (IVR), Switching, Telephony, Voice Mail, Internet, Telephones, Unified Messaging, Web authoring, Phone Systems,
Mixed Messaging, Internet Security, Voice over IP, Convergence, Ethernet, VoIP, Data Communications,
Video Conferencing, IP Telephony, Local Area Network (LAN), TCP/IP, Call Centers, Client Server, ISDN,
CRM, Wide Area Network (WAN), Frame Relay, Contact Centers, Wireless, Network Management, ACD,
Fiber Optics, Request for Proposal (RFP), ASP, Cabling, Project Management, e-business, Networking,
Systems Management, e-commerce, Bill Auditing, Expert Witness">
<meta name="description" content="A professional association of ethical consultants in telecommunications
and information technology who evaluate and design voice, data and convergence systems including;
switches, wireless, voice and unified messaging, ACD/Contact Centers/CRM, internet services,
Web authoring, e-business & e-commerce, IP Telephony & Voice over IP, cabling, LANs, WANs,
bill auditing and network management.">