Project Management
Information Technology
Press Room


The following articles and white papers have appeared in our
newsletter and in national publications. We think you will find both the topics and content of interest to you and your organization.

As Quoted In National Publications

 

 

 

 

 

 

MCI Must Keep Hold On Customers, Washington Post

 

 

 

Why VoIP, Why Now?, www.availability.com

 

 

Wringing Savings from VoIP, Computerworld

 

VoIP Questions Answered, Searchnetworking.com

 

VoIP Standards, SearchNetworking.com

 

Computerworld Article on VoIP

 

Information Week Article, VoIP Savings

 

Avoid Buggy Products, Computerworld

 

As Quoted in Siemens Platform Press Release

 

Computerworld Article on Nortel/Cingular

 

Daily Planning, A Key To Success (Archive)

 

High Finance Does High Tech (Archive)

 

Vox Popular, Information Week

Presentations, Webinars, Guest Speaking

 

 

 

SearchNetworking.com WEBcast, The Real ROI of VoIP - A 40 minute Webcast on the advantages and cautions of VoIP ROI models for VoIP over the WAN and IP Telephony. Discusses QoS issues and the cultural merger of IT and Telecommunications departments.

 

 

Remote Network/ROI Models Flash Presentation, Business Realities.com (as presented by Avaya) - A 30 minute interactive Flash video/presentation discusssing various topics/examples regarding remote networking, security, and ROI models. Features Steve Leaden, President, Leaden Associates, Joe Braue, Publshing Director, CMP Media/Information Week, and Jorge, VP Product and Solutions Marketing, Avaya

 

Select White Papers and Articles

 

The following white papers and articles have appeared in national publications. We hope you find both the topics and content of interest to you and your organization.

 

Are You Still On TDM? You Could Be On
Death Row

 

The Art of VOIP Troubleshooting

 

Call Centers - Multiple Contact Management Systems

 

Trends In Global Networking

 

Multi Protocol Networks

 

Trends In Voice Messaging

 

 

 

 

[Home] [Overview] [Services] [Projects] [Papers] [Press Room] [Affiliations] [Guest Speaking] [Directions] [Contact Us] [Exec Bio]

Independent Telecommunications Consulting, Independent Telecommunications Consultant, Telecommunications Expert, Independent IT Consultant, VOIP Consultant, Unified Communications Cosnultant, Call Center Consultant, Disaster Recovery Consultant, Startup Consultant, IT Infrastructure Consultant, Telecommunications Consultant, TEM Consultant, Consultant, Cabling,
ACD, Call Centers, Call Accounting, Voicemail, Voice Response, LAN, Local
Area Network, WAN, Wide Area Network, Wireless, IP Telephony, Phone System Consultant, Information Systems Consultant, Business Strategy consultant, guest speaker, professional services, needs assessment, procurement, RFP, RFP consultant, implementation, New York Consultant, Connecticut Consultant, New Jersey sultant, Northeast Consultant, networks, strategic IT consulting, Independent Data consultant, test compliance, voice data audio video tele conferencing, teleconferencing, audio conferencing, IP savings, voicemail, project management, planning, cost benefit, needs assessment, needs assessment consultant, ROI, Return On Investment, telecom consultant, disaster recovery, vpn, carrier, atm, sonnet, frame relay, billing, audits, audit, independent, optimization, infrastructure, architecture, invoice processing, inventory, contract negotiation, convergence, MPLS, BGP, server, security, PBX, MIS reports, Cat5e, Cat6, remote, IT, "information technology", "project management", "consulting firms"

Disaster Recovery, VOIP, VoIP, VOIP consultant, VOIP consulting, Cabling Inbfrsatructure, CAT5e, CAT6, fiber optic, muti-mode, single mode, sniffer testing, IVR, Call Center, Call Recording, TEM, Telecom Expense Management, Wireless, Mobile, Call Accounting, Outsourcing
Telecommunications, Computer Telephony Integration (CTI), Teleconferencing, Consultants,
Long Distance, Routers, Information Technology (IP), PBX, Gateways, Voice Systems, Interactive Voice Response (IVR), Switching, Telephony, Voice Mail, Internet, Telephones, Unified Messaging, Web authoring, Phone Systems,
Mixed Messaging, Internet Security, Voice over IP, Convergence, Ethernet, VoIP, Data Communications,
Video Conferencing, IP Telephony, Local Area Network (LAN), TCP/IP, Call Centers, Client Server, ISDN,
CRM, Wide Area Network (WAN), Frame Relay, Contact Centers, Wireless, Network Management, ACD,
Fiber Optics, Request for Proposal (RFP), ASP, Cabling, Project Management, e-business, Networking,
Systems Management, e-commerce, Bill Auditing, Expert Witness">
<meta name="description" content="A professional association of ethical consultants in telecommunications
and information technology who evaluate and design voice, data and convergence systems including;
switches, wireless, voice and unified messaging, ACD/Contact Centers/CRM, internet services,
Web authoring, e-business & e-commerce, IP Telephony & Voice over IP, cabling, LANs, WANs,
bill auditing and network management.">