We are excited about serving you to provide you:

Key industry knowledge and expertise Objectivity and professionalism in all aspects of our engagement Professional support and timeliness of deliverables that will enhance the value technology brings to our clients

We follow a specific process that allows us the opportunity to help our clients in a comprehensive manner. For most engagements initially we perform a Needs Analysis. We envision the Needs Analysis to be a “springboard” for establishing our relationship serving the client.  The Needs Analysis will establish a baseline for the existing environment and costs/efficiencies associated with such, planning and delivery for near term phases that are important to the client and their senior management, and a timeline with reasonable expectations for such phases. The Network Procurement Phase will then develop specifications, the Request For Information (RFI), and vendor comparisons of equipment components for recommendations, along with a time line and workplan for implementation.

We are excited about the opportunity to assist you and staff, and can offer you several points that differentiate ourselves from others in the field, including:

We have worked for major clients of market and size in the past and support our clients’ efforts as an extension of staff.  We have a keen understanding of the technologies and applications being deployed in the field of telecommunications for our clients   Steve Leaden is Past President and active members of the Society of Telecommunications Consultants (STC), which requires its members to be independent, ethical, professional, and objective in their approach to Telecommunications. Our clients will always be assured of an independent consulting firm that is acting in the best interest of them   We have a depth of knowledge in the converging fields of voice and data communications and realize the importance of looking at these two technologies as eventually one medium   Our practice is founded and specializes in systems and network documentation, giving you, the client, essentials in the management and maintenance of your telecommunications system and network   Our practice regularly provides financial value-add to our client base, facilitating during the course of our relationship areas to improve the technology cost infrastructure, thereby contributing to the cost of our professional service through savings/cost avoidance.  We recently paid for our professional services for a client in less than 6 months through improved carrier design, carrier cost infrastructure, and vendor procurement   We are considered in the vendor community to be a Tier A consulting firm that gets invited by nationally recognized vendors to non-disclosures regularly, giving you, the client, a strategic advantage of our knowledge of the industry now and in the near future   Our team of consultants will be your resource to facilitate the implementation of telecommunications technologies so that your company will offer a high level of service and value to your customers and, wherever possible, gain a competitive edge over your competition through the efficient and innovative deployment of technology   We believe our growth depends on our clients' satisfaction. That's why we strive for service excellence in every aspect of our business.  At Leaden Associates, we're pleased to be available for our clients 24 hours a day, 7 days a week.

We're looking forward to discussing our capabilities in greater detail.  So please, call us for an initial, no cost consultation to learn about your network and provide initial direction.  We'll show you what a clear difference Leaden Associates makes on your company's bottom line.